Your vision should be dripped out before it (the Kiosk) is sitting in the lobby. The vision should first be dripped to your staff and finance team (if you have one). Let your key leaders know what’s coming and explain the reasons to them. Depending on the size of your leadership team and the organizational structure of your church, provide the right level of information related to costs, expenses, etc. Most importantly, let people know that your heart is to develop disciples, not just get more money.
Two or three weeks before the kiosk is active, let the whole church know what’s coming. Take a few minutes during your weekend service to let them know about this new option. It’s important to tell people what’s happening BEFORE the kiosk shows up one weekend. If you have a list of member email addresses you can also send out an email about the new option for giving.
The first day the kiosk is available to take donations talk about the kiosk during the giving talk – the 1-2 minutes that happens just before you receive the offering. This will make people aware that the new giving option is available. People want to give and will be thankful for a giving option that works for them.
Download the giving kiosk launch process that you can share with your key leaders.